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World Owl Trust – Privacy Policy

The World Owl Trust (WOT) is registered under the Data Protection Act. We are committed to protecting your privacy and have taken steps to explain this in full below. We use the information we collect to enhance and improve your experience of using our website. We do not disclose your information to anyone outside of WOT. We explain here, for your reassurance, why we ask for information and how this information is likely to be used. You can then make informed choices about the information you provide on the WOT website.

1. About WOT: where your information goes - and where it does not go. When you give us information on the WOT website, it may be analysed and used occasionally by WOT, but it will certainly not be disclosed to any other external third parties. The usage of this information is listed below.
2. Your personal information - what it is used for.
   1. To enable us to provide you with news or information and to give better customer services: If you have requested information, applied for membership, applied to adopt an owl, or to change your contact details, we ask for your full contact details. We can then reply to your queries, tell you about news that we think will be of interest to you, or to update our Membership database, or reply to your requests for membership, owl adoption or information. We aim to keep our contact with you to an acceptable level. You will only ever receive information from WOT and we will absolutely not disclose your details to external third parties.
   2. To provide an improved service: The information that we ask for allows us to update and improve the contents of our website.
   3. To learn about what our members/visitors want: In addition, the extra information we ask for helps us to understand more about the kinds of people who benefit most from using our website. We think it's important to understand our members/customers well enough to keep improving our service for them.
3. Subject Access Notice
   Under the Data Protection Act you are entitled to a copy of the information we hold about you. If you would like a copy of your information please write to the address below for an application form. Please note that there may be a charge of £10 for this service as permitted under the Act.

World Owl Trust
The Owl Centre
Muncaster Castle
Ravenglass
Cumbria. CA18 1RQ
United Kingdom

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World Owl Trust Registered Charity Number: 1107529 Limited Company Number: 5296745

The World Owl Trust is a member of the British and Irish Association of Zoos and Aquariums (BIAZA) and the European Association of Zoos and Aquariums (EAZA). The Trust relies on a dedicated membership, visitors, donations and legacies.